Customer Service Specialist with French
CX
Wrocław, Poland / Partly remote
Full-time/Part-time
OpsTalent are talented enthusiasts and specialists in outstanding tasks!
At OpsTalent, we focus on a culture that we build ourselves according to the value of 5H. When you enter our office, you will surely sense a positive atmosphere, a good dose of humor, and the respect we have. For us, work is not only professional satisfaction, but also carrying out projects with passion.
Duties and Responsibilities
- Providing post-purchase customer service in French
- Responding to product inquiries and handling complaints
- Multichannel contact with the customer via email, chat, and telephone (incoming calls)
Requirements:
- Very good command of French (verbal and written)
- Good knowledge of English
- Superior customer service and communication skills
- Availability to work in selected hours Mon. - Fri. 07.00-23.00 and weekends 9.00-19.00
- Willingness to start as soon as possible for full-time or part-time
We offer
- Possibility to work from home or from our colorful office
- Company equipment for work from home
- Flexible schedule
- Individual training and real-time coaching if needed
- Fixed remuneration
- Extra bonus for night shifts
- A unique atmosphere based on the inner culture and values of 5H
- Multisport card, private medical care, life insurance
- Participation in employee initiatives (language tandems, exchange of skills)
It is not all work
Benefits

Well-Being at work

Food and snacks

Learning and development

Taking time off

Money wise

Parties & Happy hours
It is not all work
Benefits

Well-Being at work

Food and snacks

Learning and development

Taking time off

Money wise

Parties & Happy hours