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Customer Service Specialist with French

CX
Wrocław, Poland / Partly remote
Full-time/Part-time

OpsTalent are talented enthusiasts and specialists in outstanding tasks!

At OpsTalent, we focus on a culture that we build ourselves according to the value of 5H. When you enter our office, you will surely sense a positive atmosphere, a good dose of humor, and the respect we have. For us, work is not only professional satisfaction, but also carrying out projects with passion.

Duties and Responsibilities

  • Providing post-purchase customer service in French
  • Responding to product inquiries and handling complaints
  • Multichannel contact with the customer via email, chat, and telephone (incoming calls)

Requirements:

  • Very good command of French (verbal and written)
  • Good knowledge of English
  • Superior customer service and communication skills
  • Availability to work in selected hours Mon. - Fri. 07.00-23.00 and weekends 9.00-19.00
  • Willingness to start as soon as possible for full-time or part-time

We offer

  • Possibility to work from home or from our colorful office
  • Company equipment for work from home
  • Flexible schedule
  • Individual training and real-time coaching if needed
  • Fixed remuneration
  • Extra bonus for night shifts
  • A unique atmosphere based on the inner culture and values of 5H
  • Multisport card, private medical care, life insurance
  • Participation in employee initiatives (language tandems, exchange of skills)

It is not all work

Benefits

Well-Being at work

Food and snacks

Learning and development

Taking time off

Money wise

Parties & Happy hours

OpsTalent needs the contact information and your personal data to be processed for the needs of the recruitment process. For information on how to withdraw your consent, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy. You can find it at the bottom of the page. You can contact our DPO by sending an e-mail to: dpo@netguru.com

It is not all work

Benefits

Well-Being at work

Food and snacks

Learning and development

Taking time off

Money wise

Parties & Happy hours